All orders are processed within 2-3 days. Standard Shipping within the US arrives within 4-7 days.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Standard Shipping in the US is available for orders with delivery addresses within the continental US, Hawaii, and Alaska.
We are currently shipping internationally to the following countries:
Australia, Austria, Belgium, Brazil, Bulgaria, Canada, China, Croatia, Czech Republic, Denmark, Finland, France, Germany, Greece, Hungary, Indonesia, Ireland, Iraq, Israel, Italy, Malaysia, Malta, Mexico, Netherlands, New Zealand, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, the United Kingdom, and Vietnam.
We're expanding to other countries quickly so check back for updates. Please contact firstname.lastname@example.org to find out when we'll be shipping to your country.
We stand behind the quality of our products and want to make sure our customers are completely satisfied.
Your satisfaction with our products is completely guaranteed for a full 60 days from the date of purchase. If you are not completely satisfied, simply write a brief explanation of your negative experience with the product to email@example.com and write "Refund Request" in the subject line. We will then be happy to issue a full refund.
To be eligible for a refund, your purchase must be made directly from Zhou Nutrition on Amazon, Walmart.com, Jet.com, or from our website ZhouNutrition.com. If you have purchased a Zhou Nutrition product from another website or a retail location, please contact them directly for order related issues.